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Global TeamWork
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Numerous teamwork models have pointed out that teams progress through various
developmental stages. The most famous model was created by Dr. Bruce Tuckman,
who coined the maxim "Forming, Storming, Norming, Performing."
Order
Accelerating Team Development
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Global teams present a critical challenge for enterprises with partners and employees around the
world. Effective teamwork across borders of all kinds — national, cultural, geographical, and
organizational — is essential for today's companies to achieve their business goals. Global
TeamWork was created to allow organizations to strengthen intact teams that transcend distance
and differences, and eliminate many of the barriers that groups face.
Global teams, which are often diverse culturally and cross-functionally, have the potential to
be more creative than single-culture groups. On the other hand, those same differences can make
them highly unproductive. The difference between effective and ineffective work teams is
directly related to how well they leverage their diversity. Global TeamWork enables colleagues
to create trust, work through conflicts and manage their team processes.
Global TeamWork is a two-day program for intact teams. Prior to the workshop all group members
take the Global TeamWork online survey to determine strengths and ways to improve. Catalyst uses
this data to develop customized programs that meet a team's specific needs.
Seven Dimensions of Global Team Effectiveness
Global TeamWork is more than just a collaboration tool - it provides a framework for building
real teams across multiple offices, cities and cultures. It is built on seven key aspects of
business that we've identified during our 20 years of working with globally distributed
workforces:
- Team Forming
Teams identify and determine how to serve the key external entities such as customers,
business partners or internal stakeholders that are critical to achieving their goals.
- Team Storming
Team members learn to voice disagreement openly and constructively while staying focused on
common objectives and areas of agreement.
- Team Norming
Team members learn to define different roles and different ways of making team decisions and
when to use them.
- Team Performing
Teams assess their responsiveness to external conditions and their ability to serve the
needs of customers and constituents.
- Cultural Diversity
Team members increase their familiarity with different styles of thought and communication
and learn to leverage the diverse backgrounds and skills of participants.
- Virtual Communication
Teams examine the best means for utilizing communication technologies and make agreements on
protocols that support virtual communication.
- Team Meetings
Teams learn best practices for how to prepare, facilitate, and manage their actions.
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